Terms of Service

Last updated: April 17, 2026

1. Service Description

Cypress Home Pros Postcards ("we", "us", "our") provides a shared direct mail postcard advertising service. We design, print, and mail oversized 9x12" postcards to residential addresses in selected ZIP codes via USPS Every Door Direct Mail (EDDM). Advertisers purchase exclusive ad spots on the shared postcard by trade category.

2. Category Exclusivity

Each postcard allows only one advertiser per trade category (e.g., one plumber, one roofer, one HVAC company). Once a category is reserved and payment is received, no competing business in that category will appear on the same card for the same mailing zone. Exclusivity is per card, per zone, per mailing cycle.

3. Pricing & Payment

4. What's Included

Each spot includes: professional ad design, revisions until approved, printing on heavy glossy cardstock, USPS EDDM postage and delivery, a unique trackable QR code, and a post-campaign scan report.

5. Design Approval

You will receive a digital proof of your ad before printing. It is your responsibility to review and approve the final design, including verifying phone numbers, spelling, and compliance with any trade licensing requirements. Once approved, we are not liable for errors that were present in the approved proof.

6. Delivery

We deliver printed postcards to the USPS for mailing via the EDDM program. We provide the official USPS postal receipt (PS Form 3587) as proof of mailing. Once accepted by the USPS, delivery is handled by the United States Postal Service.

7. No Guaranteed Results

We guarantee that your ad will be printed as approved and mailed to the specified number of homes, verified by USPS postal receipt. We do not guarantee any specific number of calls, leads, customers, or revenue. Advertising results vary based on your offer, trade, timing, and market conditions.

8. Cancellation

See our Refund Policy for details on cancellation terms for monthly and annual subscribers.

9. Acceptable Content

We reserve the right to refuse any advertisement that contains political, religious, or controversial content, promotes illegal products or services, or does not meet our quality standards. All advertisers must use only images, logos, and content they legally own or have licensed.

10. Limitation of Liability

Our total liability for any claim arising from these services is limited to the amount paid for the specific mailing in question. We are not liable for indirect, incidental, or consequential damages.

11. Changes to Terms

We may update these terms from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the new terms.